Terms & Conditions
Clear, transparent operational rules governing our fixed-commute subscriptions, bookings, and community standards.
1. Service Nature
CoGo operates as a scheduled daily carpool matching platform. Seats are reserved on recurring monthly or weekly schedules with fixed vehicle corridors. We do not provide on-demand instant taxi hailing.
2. Seat Confirmation
A seat reservation is confirmed and locked only after administrative review and approval of the submitted manual transfer slip or wallet payment.
3. Admin-Determined Fares
Fares are set systematically by CoGo administration based on distance algorithms. Drivers are contractually prohibited from negotiating or demanding surcharge payments.
4. Grace Period & Renewals
Subscribers enjoy a 3-day grace period following period expiry to complete renewal payments before the seat is released to other waiting passengers on that corridor.